Refund and Returns Policy

Viabianco Refund and Returns Policy

Return Procedure:

1. To initiate a return, the customer must notify us of their intent to return the product within 14 days from the date of purchase.
2. For your return request, please contact us by sending an email to info@viabianco.com or by calling +1 (404) 793-6544. We will provide you with a return authorization number and return instructions before processing your request.
3. Ensure that you return the product in its original packaging, unused, and in a resalable condition. Please keep the packaging or tags intact, undamaged, and in a clean state.
4. Once we receive your returned product, we will expedite the return process and provide you with a return confirmation.

Return Criteria:

1. The returned product must be in its original packaging and condition.
2. The product should not have been used, damaged, or altered.

Return Address:

300 Colonial Center Parkway STE 100N, Roswell, GA, 30076

Product Warranty:

1. Viabianco stands by the quality of its products. However, if you are not satisfied for any reason, please contact us at info@viabianco.com.
2. If you experience any quality issues with your product within 1 year of receiving it, return the product to us. After inspecting the product, we will process a return or replacement based on the quality issue.

Payment Refund:

1. When the return is approved, your payment will be refunded via the original payment method.
2. The return process is typically completed within [Number of Business Days] business days upon approval.

This Refund and Returns Policy governs the transaction and service terms between Viabianco and its customers. For further information or assistance regarding return and refund processes, you can reach us at +1 (404) 793-6544. Viabianco values customer satisfaction and is pleased to assist you with any questions or concerns.

Last updated: 24.10.2023